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Policies

General Policies

Prices quoted are cash prices and should you prefer to pay by a card there is an administration charge of 3% on any card payments. Alternatively you may pay in Euros (in cash) at a rate on the day of payment without any commission. Payments should be made on arrival. In case of a cancellation after arrival or a No-Show, you will be liable for the full fee of the entire reservation. Credit card details are accepted if only the cardholder is the guest/a member of the group of guests; otherwise due to security reasons, the booking could be cancelled by the hotel. Third person's payment is not accepted (except for company payments, which must be arranged with the hotel in advance – additional documentation is required). Important Notice: It is highly recommended to check the reservation a week prior to arrival date and inform the hotel about the arrival time. Additional reservation terms vary depending on the duration of the booking. 

Additional booking terms for a short stay (maximum 5 nights): Credit/Debit card details are required in order to guarantee your booking. The hotel reserves the right to pre-authorise your card prior to arrival. No cancellation fee if the booking is cancelled within 3 days prior to arrival. In case of a cancellation after arrival or a No-Show, you will be liable for the full fee of the entire reservation.

Additional booking terms for a long stay (6 nights or longer): The first night’s fee of the entire booking is charged as a deposit when the booking is made. The remaining amount to be paid on arrival at the hotel. This deposit is non-refundable. In case of a cancellation or a modification you will be able to transfer the deposit as a credit for a future booking, if it is made within 7 days prior to arrival date. The deposit can only be transferred for the maximum period of 12 months beyond the original arrival date. If a cancellation is made after 7 days prior to the arrival, your deposit will be kept and it will not be refundable or transferable. In case of a cancellation after arrival or a No-Show, you will be liable for the full fee of the entire reservation.

  • Check in time 2:00 PM
  • Check out time 11:00 AM
  • Children age 3
  • Pets not allowed

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